A student in crisis, or worried about a Veteran? Dial 988, then press 1, or text 838255 — the Veterans Crisis Line, free and confidential, 24/7 (veteranscrisisline.net).
Veteran Benefits KitODU benefits staff Staff

Benefits Front-Desk Map

The one rule: you may assist. You never certify to VA.Only a designated School Certifying Official certifies. Work-study and front-desk staff gather, check and hand over (VA SCO Training FAQs, updated 2026-09-23).

Pick what the student said. Answer the checks it asks, one per screen, then follow the steps. Each situation keeps its number, so “it’s a 4” still means the same thing at hand-off.

Nothing you pick here is saved or sent anywhere.

What did the student say?

Pick the closest. The number is the line to name at hand-off.